The e-mail marketing blog RSS 2.0
 Friday, February 06, 2009

As you probably know, one of the most popular MAILCast feature is the capabability to upload your sending in a ZIP archive (as shown in this article), because most of our customers still feel more comfortable editing their email within a desktop software than within an online one. But the matter is that buying an Adobe Dreamweaver or Microsoft Expression license just for this small task may be too expensive, so the solution are the multiple free html editors available into the internet.

These are some of the ones that we recommend to you:


Kompozer

free-editor-kompozer.jpg

KompoZer is a complete web authoring system based on NVU that combines web file management and easy-to-use WYSIWYG web page editing.


Aptana

Aptana Studio is a free complete web development environment  based on Eclipse that combines powerful authoring tools with a collection of online hosting and collaboration services.


Amaya


Amaya is an open source Web editor hosted by W3C. The Amaya software is available for Windows, Unix platforms and MacOS X.

Por: Pablo Iglesias | Friday, February 06, 2009 11:31:50 AM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: TIPS
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 Friday, January 30, 2009

You can read in this article (in Spanish) some advices to achieve your purposes on 2009.  It may be usefcalendarull for you and helps you reach your goals during this year.

Often, we promise our customers things that finally we don´t keep. This is the worst we can do with someone who trust in us. A dissatisfied customer will tell a lot of people you are not trustworthy. Be carefull with your words

Enjoy it!

Por: María Capón | Friday, January 30, 2009 1:58:31 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: Customer Service | Email Marketing | e-marketing
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 Thursday, January 22, 2009

keywordsYes, this is an email marketing blog, not about SEO or SEM. But everything about online marketing is related, and using the correct keywords in your mailings isn’t an exception.


When Internet  users are searching for a product or service normally use a small range of colloquial keywords. For example, may be your target uses “online courses” instead of “e-learning”, do you know what I mean?


So, if you are choose right keywords that fit better into your target needs and use a short and personalized mail subject, you will see how your CTR grows (of course, also the sales will do).


Eg: “John , try our new online courses.”


But be careful and don’t be too sensationalist, because your email can be flagged as spam by  spam filters.


Eg (not to do): “A great new offer!!! save money by trying our new  online courses, for free!!!”
(Yes, I’m going just a little bit over the top)

 

Choosing  the right keywords

There are many sources where you can get this data from. The most important are your website statistics, a system such as Google Analytics  will reveal which are the keywords most used by your visitors, and which of them convert more sales.

After this, you should use a keyword tool (or several) to confirm that your site is oriented to the correct keywords, or find similar keywords and identify search trends that could help you to improve your business.


These free keyword tools are my favorites:

Good luck!

Por: Pablo Iglesias | Thursday, January 22, 2009 6:42:50 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: TIPS
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 Tuesday, January 13, 2009

I've been writing my technical blog -devoted to web programming and technology (in spanish)- since may of 2004, so almost for 5 years now. I also do cross-posting to Geeks.ms, the biggest Spanish-spoken community related to Microsoft Technology. Before the blogging era I ran several other technical web pages. I humbly consider that my content is generally of good quality, and I get a lot of visitors and a lot of comments. I spend many hours each year collating valuable knowledge for everyone to read for free. I've been doing this for almost 12 years now. And my pay for this is precisely zero, nothing, nada.

I do this just for the sake of it, not for making money out of it. I even use my own blog as a repository of knowledge for a lot of things I learn and that otherwise would get lost (every day I'm able to remember fewer and fewer things due to information overload). So, economically, I didn't expect anything in return for my work.

However, a couple of years ago I decided to include a little bit of advertising in the blog. Very few non-intrusive ads and, thanks to the magic of Google Adsense, most of the time content-related. So I hope that even the ads would interest my visitors. It was most of all a marketing experiment. I wanted to know how the ads would work in a niche blog like mine, and if they would influence the number of visitors and the perceived quality of the blog.

It was quite disappointing to see that very, very, very few people click on ads, even the people who find the contents interesting or even tell me that "You saved my life with this trick", "I was going mad with this problem and your solution works like a charm", etc... In Spanish-speaking countries the click-rate is much lower than those on the US or Anglo-Saxon countries.

I have thought a lot about the advertising in pages with free content. I have always intuitively understood that clicking on ads is a way to thank the people who have help me for free. A lot of pages and portals that offer great content depend on ad revenue to survive, so when one of them gives me good value (such a good advice or a game or a great free download and so on) I try to click on one ad to say thank you.

There are people who are proud of not clicking on ads, and who even install programs that automatically remove advertising from their browsers.

But if you don't click on ads the whole idea of free content on the Internet automatically vanished. So I think that clicking on ads that interest you is a good way to achieve two main objectives:

1. Say thank you to the people who bring great content to you and help to ensure continuity of that good work
2. You get access to products or services that maybe can interest you or be of value to you.

I stick by a couple of watchwords, however:

1. I only click on ads that could interest me, so there is a legitimate interest in the click too.
2. The portal I visit must show legitimate, targeted advertising, not generic banners about things unrelated to the subject of the page.

I think it's a win-win situation for everyone. The content owners get rewarded for their good work, the advertiser gets a prospective customer on their site and you get information about something that maybe is going to interest you.

The reality is that almost no one cares to think about this kind of things, and that not a lot of people click on ads. The percentage is high enough for Google and other aggregators because the traffic they get is so huge, but is hardly enough for a regular website to make a living. And it's a pity.

It's OK for me and my blog (although a little bit of extra money for my work would be great), but if the site is a commercial one this is absolutely necessary for them.

Googling a little bit about this subject to know what people think about this approach led me today to Seth Godin's blog. He wrote a few months ago a short text about this, expressing the same idea that I intuitively have. And he got a lot of criticism from almost everyone saying that this idea perverts the advertising business. And he is a world-class guru in e-marketing, so I guess that I will be crunched for having written this ;-)

Anyway, I think that the idea is absolutely legitimate and that is a real win-win situation for everyone. And I like the fact that someone like Seth thinks like me :)

I just want to share my thoughts about this with you.

Cheers!

Por: José Manuel Alarcón Aguín | Tuesday, January 13, 2009 5:09:59 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: e-marketing
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 Friday, January 02, 2009

I am sure that this year will be the year of email marketing. It will become the king of corporate market2009.jpging tool. Increasingly, the companies value e-mail marketing as an effective form of business communication.

This is possible because of the versatility, the immediacy of response, low cost, easeness of customization and possibility of tracking among other things. 

If you are thinking about preparing a newsletter or e-mailing a promotional offer, don´t doubt. Include e-mail marketing inside the  communication strategy of your company during. Make e-mail marketing your best allied to stand out your competence.

New Year ... New Email Marketing ;-)

Por: María Capón | Friday, January 02, 2009 1:21:09 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: Email Marketing | e-marketing
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 Wednesday, December 24, 2008

These days I receive a lot of electronic Christmas cards greeting me and wishing me happy New Year.

I must confess that the vast majority of them are not very good from the e-mail marketing point of view, and not a lot of them caught my attention. However recently I received one from one of our providers that really was interesting to watch.

It is a viral campaign from the bank ING Direct and UNICEF, in the form of Christmas e-Card that uses a cool flash website and geo-positioning  to help a good cause and was called "The Solidarity Bus".



Sorry, the contents are in Spanish

ING will donate 1 euro cent to UNICEF for each 10 kilometers that this virtual bus run through the world, which is a strange claim to do in an email, isn't it?

How is this done: when you click in the call to action link and get to the landing page at http://www.elautobus.org they get your geographic position from your IP address. The compare it with the position of the original sender of the email (tracked in the link) so that they can calculate approximately the distance between the two points and add the quantity corresponding to this distance.

Cool, isn't it? Technically and socially cool, I must say :-)

Please, use this e-Card and send it to your friends in the other part of the world so that a lot of children can go to school.

Merry Christmas and a happy New Year!

Por: José Manuel Alarcón Aguín | Wednesday, December 24, 2008 7:59:35 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: Case Studies - Analysis and Surveys | e-marketing
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 Wednesday, December 17, 2008

 
Krasis wishes you a Merry Christmas and a Happy New Year
Krasis

 

Por: María Capón | Wednesday, December 17, 2008 1:23:28 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: Customer Service
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 Thursday, December 11, 2008

I like to emphasize the versatility of e-mail marketing to promote our products or  services. The key will be more in contents than in the tool you use to communicate.

If you're thinking about making an e-mail marketing campaign, look  for what is your marketing message: productsandservices

-If you are selling products. Remember that the consumers see the physical characteristics of the products. You can talk about added value and services that they will buy too.

-If you are selling services. Try to make something ethereal and intangible into something real. Consumers will not perceive that they buy smoke.

In both cases, offer several options to the consumer, because we like choose.

Apply the flexibility that characterizes e-mail marketing to your relationship with your customers. It will help you to redesign an old or false perception about them.

Por: María Capón | Thursday, December 11, 2008 2:10:17 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: Customer Service | Email Marketing | e-marketing
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 Friday, December 05, 2008

We have already told about the many advantages of e-mail marketing opposite to other tools communication. Today I am going to talk about form.

We can show the content of our e-marketing  in "wrappers" as: forms

  • Offers
  • News
  • Newsletter
  • Subscriptions
  • Invitations
  • Polls 
  • Specific formats for specific season, such as Christmas cards

The choice depends on what we want to say to our target and the kind of customers in our database.

We need to explore different ways of communication. We must try to get thar our recipients understand the message. E-mail marketing will adapt to any of them!

Por: María Capón | Friday, December 05, 2008 12:57:29 PM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: Email Marketing | e-marketing
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 Wednesday, November 26, 2008

Continuing with the analysis series in this blog, I’m going to comment on an email I received recently.

In this case the email almost has no images so the major concerns are about textual contents and deliverability. It showed up in this way when received:


Click to enlarge

It didn’t look more interesting after activating the images either:


Click to enlarge

Apart from the poor appearance of the contents and the lack of an unsubscribe link or a short legal text, let’s talk about text itself.

Although the subject line is quite well crafted (it reads “Beat your competence” in Spanish) because is short and to the point, the contents make use a lot of well known inappropriate words and content techniques.

They have personalized the email using my name in the second sentence which is good, but the first sentence in the email includes the word “Free” (gratis) and is formatted in bold big fonts and with exclamation marks in it. This is not a good idea as long as this weights a lot in spam filters. This by itself is not enough to trigger spam filters, but the “free” and “success” words appearing several times in the text should probably be. The use of uppercase words in several parts of the text counts too.

Going into more technical details, the return path declared email is in the domain acambiode.es wich has two email servers registered as valid ones for handling that domain:

  • relay.grupointercom.com
  • mail.grupointercom.com

But the email was sent using a different email called push4.grupointercom.com so a lot of server filters that check for a valid originating address will flag this email as using a faked sender and prevent it to go to the users inbox.

Por: José Manuel Alarcón Aguín | Wednesday, November 26, 2008 10:36:47 AM (Hora estándar romance, UTC+01:00)  #    - Trackback
Tags: Case Studies - Analysis and Surveys
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